Opened in 2009, Travel Extra is conveniently located for disabled passengers travelling into Hull by bus, train or taxi.
It serves customers from Hull and the East Riding as well as those from across the country who visit Hull to go shopping, see friends and family, and visit city centre attractions.
Around 200 mobility aids are hired out each month, and from just £3 a day customers can use them six days a week Monday – Friday from 9am – 4pm and Saturday 10am – 4pm to travel anywhere in an area covering St Stephen’s shopping centre, Ferensway, the Museums Quarter, The Deep, Hull Arena, Kingston Retail Park, and Hull Royal Infirmary.
As well as publicising the service and keeping membership records up to date, staff show customers how to operate the scooters – which travel at a safe 4mph – and oversee the maintenance of the battery-powered machines, ensuring they are fully recharged after every hire.
TravelExtra Mobility staff currently serve customers aged from 17 to 93 who are given the mobility they need to visit the city center and its attractions.